GET YOUR BUSINESS RUNNING SMOOTHLY
If you own a small business, then you know there’s a lot of administrative work that you have to do, but you may not love doing it. In fact, managing your cash flow and setting up HR policies may be so far out of your comfort zone that you avoid doing it all together.
If you know that your business operations could use some work, but you aren’t even sure where to begin, never fear. We make it our mission to get your business running smoothly and excel at helping business owners identify, and implement, the systems and procedures to get you there.
Back-office operations customized to your business
With 20 years of experience under our belts, we understand that every business has a unique set of needs, so our first order of business is to learn about you. We’ll spend time with you in your office to understand your company culture and identify your weak points.
More specifically, we will…
Prioritize which areas of operation to tackle first, to reduce risk and get things flowing
Train you and your staff to manage operations effectively
Together we’ll build a solid foundation of back-office operations that will allow you to grow your business confidently.
• Hire your first employee
• Manage performance reviews
• Incentivize staff
• Understand where your money is going
• Get your bills paid on time
• Review profitability
• Email set up & management
• File sharing & backup
• Password management
• Pick and implement the right CRM
• Capture and manage contact data
• Make the most of your marketing investments
The owner of a growing business felt nervous about expanding because her staff were hardworking but untrained, so even routine activities turned into mini-crises. She knew she needed help, but wasn’t sure where to start, so she brought in Dunathan Consulting to make an assessment.
By spending time in the office to understand how things functioned, we were able to identify several areas that needed improvement, starting with financial management. Dunathan Consulting put simple processes in place for bill payment, deposits, payroll, and bookkeeping, and trained her staff to use them consistently.
Her office is now a calm, busy, productive, happy space, and she is focused on marketing, sales, and serving her customers instead of worrying about the back office.