GET YOUR BUSINESS RUNNING SMOOTHLY
As your business grows, you and your staff may be feeling the strain. The way you’ve been doing things may not be able to keep up with new demands.
If it’s time to step up your operations, we can help. We’ll evaluate what you’re doing now, work with you and your staff to update systems and processes, and make sure everyone is trained and confident in their roles. Our goal is to help you focus on growth, by giving you the confidence that your team has the tools and knowledge to handle whatever comes their way.
Operations customized to your business
With 20 years of experience under our belts, we understand that every business has a unique set of needs, so our first order of business is to learn about you. We’ll spend time with you and your staff to understand your company culture and identify your strengths and weak points.
More specifically, we will…
Observe your business in action, from where you stash receipts to how your employees interact
Prioritize which areas of operation to tackle first, to reduce risk and get things flowing
Develop processes that will really work for you, in your office, with your people
Train you and your staff to manage operations effectively
Together we’ll build a solid operational foundation so you can grow your business confidently.
HR
• Updated roles and responsibilities
• Improved performance
• Recruiting the right people
FINANCE
• Profitability and cash flow
• Efficient processes
• Good internal controls
INFORMATION
• Reports with the data you need
• Marketing performance and ROI
• Management metrics
CUSTOMERS
• Consistency from sales to delivery
• Quality management
• Professional interactions
Growth Consulting Spotlight
The owner of a growing business felt nervous about expanding because her staff were hardworking but untrained, so even routine activities turned into mini-crises. She knew she needed help, but wasn’t sure where to start, so she brought in Dunathan Consulting to make an assessment.
By spending time in the office to understand how things functioned, we were able to identify several areas that needed improvement, starting with financial management. Dunathan Consulting identified a staff member who was underutilized in her current role and had the potential to do a great job with financial tasks. We trained her to take on bill payment, vendor management, and receipts tracking, and worked with her and the bookkeeper to design improved processes and implement better tools to keep everything on track. The employee was not only able to successfully add financial management tasks to her workload, she also found several areas where the business could save significant money by renegotiating with existing vendors.
The office is now a calm, busy, productive, happy space. The employee and the bookkeeper are both very happy with their joint responsibilities, and the owner can focus on marketing, sales, and serving her customers instead of worrying about the back office.
